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What should I do if my cable service is fuzzy or snowy on all of my TVs in the house?
Quality problems with cable service are normally caused by a general loss of cable signal. In order to avoid possible inside wiring charges try changing out the cable splitter on the inside of the house to see if this corrects the problem. The cable splitter in your house splits the cable to each outlet in the house. It is also possible to disconnect one outlet at a time from the splitter to see if quality improves.
The splitter is used to split the cable signal from the incoming cable from the BTES equipment so that more than one TV in the house can receive the cable TV signal. The splitter is normally mounted in a box outside the house, near the BTES equipment and your electric meter. Sometimes the splitter is in a different location, though. You may be able to follow the co-ax cable from the BTES fiber box to the box where the splitter is located. Also, some homes may have a splitter in a crawl space or attic.