BTES Technical Support
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What can I do if I am only receiving some of my channels?
If you do not have a cable box and are not receiving all of your channels 2 - 82, check your TVs menu and verify under the menu that your TV is set to CATV or CABLE and not set to ANT or Antenna. You may have to consult your TVs manual or manufacturer’s guide, since normally this setting should be under set up or input on your TVs menu. Once this setting has changed you may also wish to have your TV run an auto-program again to gain access to all of your channels.
Also verify similar settings if you are connecting through a VCR before connecting to the TV.