BTES Technical Support
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I am connected to the internet, but pages are taking a very long time to open. What can I do?
You can check your Internet speed at http://speedtest.btes.tv
If your internet service seems slow or web pages are slow to come up, try clearing your History and Temporary Internet Files. From an internet browser like Internet Explorer, simply click Tools-->Internet Options. On the General tab that opens click the Delete Files button, it will ask you to confirm you want to delete these files click Yes at this point and it will begin to clear all temporary content. (This may take some time) Next click Clear History, it will also ask you to confirm you want to clear your history, click Yes. After you have deleted these files try browsing again to see if your speed has increased. If you are still experiencing slow browsing, it is possible you may have Spyware running on your machine without your knowledge. Please see our software link page for suggested software.