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I am having difficulty opening websites up. What are some steps I can take to verify it is not my computer?
If you cannot pull up a web page, try disabling your firewall or antivirus program to see if that is affecting it. In order to disable these services verify that they are running by looking for their icon in the lower right hand corner of your screen next to your clock. Right click on the icon with your right mouse button, and left click on Disable, Exit, or Shutdown. If you still cannot pull up a web page, try repairing your Internet connection in Control Panel.
For advanced users: Open up command prompt by typing cmd into the run box located in the Start Menu. Type “ping 8.8.8.8” into the box and hit enter. If this is successful you have Internet connection. If you are still having issues pulling up websites you might have issues with domain name resolution. This could be related to a virus.